Mobile Outreach Program

TSINY’s Mobile Outreach Program provides case management, mental health treatment, service linkages and referrals for essential services to adults with mental illness. Recipients are trained to identify and manage their symptoms and initiate contact with appropriate treatment and self-help services. Mobile Outreach provides a timely intervention for adults who are first entering behavioral health treatment or have become disengaged from treatment and other essential services to support them in the community. The program aims to minimize inpatient care and emergency room usage by strengthening a person’s community-based supports. We include families and friends when desired. The program employs a Rapid Response to a referral where a case manager completing an initial assessment of needs in a person’s home. In-home counseling and support is then delivered on a weekly basis.

Bilingual staff use culturally sensitive approaches to provide services to recipients. The program’s psychiatry staff provides a mental status exam and prescribe medications as needed. The program nursing staff provide education about medical needs and managing chronic health conditions. Individuals are encouraged to work and socialize in the larger community to enhance a sense of belonging, pride and satisfaction that comes from being an engaged citizen. Linkages are established or reinforced with existing programs in the community, as well as TSINY’s own comprehensive network.

Eligibility requirements include:

  1.  Axis I diagnosis or presumed Axis I diagnosis
  2.  Residing in New York City
  3.  Presently un-served by any traditional mental health outpatient treatment provider due to having dropped out or lack of knowledge of resources
  4.  18 years and over

Program Hours

Monday: 9 A.M. – 5 P.M.
Tuesday – Friday: 9 A.M. – 6 P.M.
Saturday: 12 P.M. – 4 P.M.
For more information please contact the Program Assistant Director.

Mobile Outreach Program

90-27 Sutphin Boulevard
5th Floor
Jamaica, New York 11435
Tel:(718) 526-8400 ext. 7139
Fax:(718) 297-8658

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