Adult Protective Services (APS)

Adult Protective Services (APS) is a state-mandated program that provides services to individuals 18 years and older living in Queens, Manhattan and Brooklyn suffering from mental and/or physical impairments. These individuals are unable to manage their own resources, carry out the activities of daily living or protect themselves from abuse, neglect, exploitation, and other hazardous situations, and have no one willing and able to assist them.

The goal of the program is to promptly address the risks faced by eligible clients through the implementation of services tailored to the individual’s needs so that they can live a productive and independent life within their homes in the communities.

APS services for eligible clients include

  • Referral for psychiatric evaluation and/or medical examination.
  • Assistance in obtaining and recertifying for Medicaid and home care.
  • Payment for rental and utility arrears.
  • Assistance in obtaining public assistance benefits and/or Social Security Income (SSI) and Social Security Disability (SSD) benefits.
  • Referral for Guardian ad Litem for eviction prevention in Housing Court.
  • Referral to NYPD and District Attorney to address allegations of exploitation and abuse.
  • Heavy duty cleaning.
  • Petition for community guardians to manage financial and domestic affairs.
  • Referral to Mobil Crisis.
  • Referral for Meals on Wheels.
  • Referral for Meals on Wheels.
  • Financial management services.
  • Home care services.
  • Assistance with family type home/supportive housing.

Program Hours

Monday-Friday: 9 A.M. – 5 P.M.

For more information, please contact the Program Director.

Adult Protective Services
90-27 Sutphin Boulevard
Suite 404
Jamaica, NY 11435
Tel: 718-425-3010

All referrals for APS services must go to:

APS Central Intake Line (CIU): 212-630-1853

Now stick with me here because, as I warned you, it gets a little complicated

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