Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

Program Assistant

TSINY, a non-profit mental health services agency seeks a Program Assistant for its Supported Housing Program in Queens (Bellerose), NY.

Salary: Program Assistant, $22 Per Hour

Position Summary

Perform administrative and office support activities. Duties include, but are not limited to, word processing, filing, faxing and compiling statistical reports. Software knowledge, organizational skills and strong communication skills are required.

Essential Functions

     Maintain patients’ records, physical and electronic, for billing and statistical purposes.

     Prepare monthly statistics and productivity reports.

     Carry out all administrative responsibilities, such as filing, faxing, copying and word processing.

     Assist in the preparation of programmatic statistics and productivity reports.

     Provide reception coverage, as needed.

     Monitor transportation reimbursement (metro cards and half-fare funds) and complete daily carfare disbursement/ PTAR

     Monitor Emergency On-Call System.

     Respond to inquiries regarding all outpatient programs and services.

     Confirm appointments for psychiatric and health services staff.

     Maintain working knowledge of HIPPA regulations.

     Perform other related duties as required.

Experience/Education/Skills/Abilities

Program Assistant l: High School diploma, computer literate, excellent typing skills plus two years’ related experience.

Program Assistant Il: High School diploma, computer literate, excellent typing skills with at least five years progressively responsible related experience, including supervising and directing lower level support staff. A working knowledge of Excel, including data entry/retrieval and running reports and strong attention to detail. Must be able to type 40 wpm. Strong attention to detail. Ability to multi-task. Basic knowledge of insurances procedures.