Transitional Services for New York Inc.

Assistant Program Director – Miele’s Respite

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. 

TSINY is seeking Assistant Program Director for one of its Residential Programs in Queens, NY. 

Assistant Program Director: $66,205, Full-Time

Position Summary

Assists the Program Director with coordinating the day-to-day activities associated with managing the Crisis Respite Center (CRC). Will complete the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) trainings provided as part of the Parachute NYC grant and will practice according to the principles of recovery-oriented and trauma-informed service delivery, including NATM and IPS.

Essential Functions

  • Collaborate with NA-Mobile Crisis Teams and guests to develop recovery plans.
  • Conduct individual and group work with guests.
  • Introduce guests to the use of Wellness Recovery Action Plans (WRAP).
  • Provide community outreach as needed.
  • Maintain confidentiality of records relating to guests’ treatment.
  • Prepare and maintain all required treatment records and documentation to ensure compliance with City and State regulations
  • Act as guest advocate to coordinate required services.
  • Assist guests with developing aftercare plans.
  • Intervene in guests’ crisis management.
  • Provide after-hours emergency coverage.
  • Provide clinical assessments.
  • Review and evaluate guests’ progress in relation to goals described in recovery plans.
  • Counsel and aid family members to assist them in understanding, dealing with and supporting the client.
  • Attend training sessions to increase knowledge and skills.
  • Attend and participate in weekly staff meetings.
  • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
  • Perform other related duties as assigned.

The ideal candidate will:

  • Be able to sit or stand as needed, with or without reasonable accommodation.
  • Be able to walk, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
  • be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.


Master’s degree or higher in social work, psychology, rehabilitation counseling or related field.

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