Employment Service Coordinator

Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City.  We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.  Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is looking for Employment Specialist for one of our Mental Health Outpatient programs located in Queens, NY.

Salary: $16.48 – $30.21/hr., Full-Time

Valid Driver License Preferred

Position Summary

The Employment Service Coordinator provides employment-related services to participants in the PROS program to help them identify, clarify and achieve their work goals in the community.

Essential Functions

• Manage an assigned caseload of participants.

• Complete all necessary paperwork, statistics and correspondence as required by agency

and regulatory guidelines.

• Conduct assessments of individuals who express an interest in employment goals.

• Assist individuals in developing employment goals.

• Develop and implement intervention techniques for successful employment outcomes.

• Provide individual and group services based on service and skill level.

• Participate in staff trainings and development.

• Monitor and maintain participant chart and electronic health record.

• Maintain monthly communication with community-based agencies and consumer’s identified

network and providers.

• Address ADL skills specific to employment.

• Assist individuals in locating jobs or placements.

• Provide support and assistance in the job application process.

• Provide job placement and systematic job development.

• Provide job coaching and negotiation with prospective employers and placements.

• Refer individuals to the Financial Specialist for Benefit Counseling.

• Complete NYESS clearance and data entry.

• Assist individuals to establish positive workplace relationships, including interactions with

supervisors and co-workers.

• Demonstrate and conduct work off-site and in the community with participants and

employers at least 50% of the time.

• Assist individuals to identify reasonable accommodations necessary to manage symptoms

that may emerge at work or at volunteer placement.

• Be able to sit or stand as needed, with or without reasonable accommodation.

• Be able to travel independently by public transportation.

• May require walking, primarily on a level surface, for short periods throughout the day, with

or without reasonable accommodation.

• Be able to reach above shoulder heights, below the waist or lift as required to file

documents or store materials throughout the workday, with or without reasonable

accommodation.

• Driver’s license preferred.

• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent

with Disaster Preparedness Plan.

• Perform other related duties as required.

Experience/Education/Skills/Abilities

Employment Service Coordinator I: High School Diploma

Employment Service Coordinator II: Bachelor’s degree or Associate’s degree with one (1) years’

experience in a mental health setting or High School Diploma with two (2) years’ experience in a

mental health setting.

Employment Service Coordinator III: Master’s Degree in related field or CASAC

Employment Service Coordinator IV: Licensure as a professional staff

Employment Service Coordinator V: Licensed Clinical Social Worker

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is seeking Health Home Plus Care Coordinator for one of its Outpatient Programs in Queens, NY.

HH+ Care Coordinator: $24 Per Hour, Part-Time

Position Summary

The Adult Home Care Coordinator functions as a member of an interdisciplinary team to provide intensive care management services to individuals identified as Adult Home (AH) class members under the Stipulation and Order of Settlement, United States vs. State of New York… and who are interested in transitioning into the community.

Essential Functions

• Evaluate the class member’s interest in transitioning from the adult home into the community.
• Educate the class member on the benefits of transitioning into the community.
• Refer the class member to the Housing Contractor for in-reach as soon as they express an interest in transitioning.
• If the class member does not want to transition, enroll the class member in a Health Home, have them sign the Health Home Consent Form, and refer to another worker.
• If the class member wants to transition, enroll the class member in a Health Home and have them sign the Health Home Consent Form.
• Complete the Discharge Planning Tool (DTP) for class members scheduled to transition into the community and forward the completed DTP to the Community Transition Coordinator (CDC) at least two business days prior to the pre-transition call of the class member.
• Participate in all pre and post transition calls
• Provide at least four (4) face-to-face contacts with the class member monthly.
• Conduct at least monthly phone and/or face-to-face contact with class members Housing Contractor Participate in weekly telephonic calls with NYSDOH to share information about the class member.  Review the class member’s need for securing identification and benefits and assist the class member or directly undertake any necessary applications/renewal processes.
• Assist in the movement process from the adult home into the community.
• Following transition out of the adult home, work with the class member and the multi-disciplinary team to provide support consistent with the care plan and to foster ongoing skill-building and independence.
• Re-assess the class member’s needs five months after transition to determine if the class member still requires Adult Home Plus case management services. Graduate the class member from these services if they are no longer needed. Maintain the class member if these services are still needed.
• Continue with weekly contacts until the class member graduates from Adult Home Plus services.
• Document all Health Home Core Services and other services provided.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• Be able to travel independently by public transportation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

a. Education

A bachelor’s degree in one of the following fields (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services fields), or ii. A NYS teacher’s certification for which a bachelor’s degree is required; or iii. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or iv. A Bachelor’s level education or higher in any field and five years of experience working directly with person with behavioral health diagnosis; or v. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC)

b. Experience:

1. Two years of experience in:  Providing direct services to persons with Serious Mental Illness, developmental disabilities or substance use disorders; or

 Linking individuals with Serious Mental Illness, developmental disabilities or substance use disorders to a board range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and/or financial services).

1. A master’s degree is one of the qualifying fields may be substituted for one year of experience.

These minimum qualifications may not be waived as they have been put in place by NYS Department of Health and endorsed by the different Health Homes contracted with TSINY.

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is seeking a Activities Coordinator, required to service various of our Queens, NY locations. 

Activities Coordinator – $26 Per Hour, Full- Time

Valid NYS Driver License Required. 

Position Summary

Coordinate recreational activities for the residents. Maintain a relationship with HAI to obtain tickets to offsite events. Organize special events, such as barbeques and Family and Friends Day event.

Essential Functions

• Read Communication Book and initial.
• Converse with shift going off duty for any pertinent information, i.e., appointments, overall resident’s behaviors, changes in medication, etc.
• Dispense and/or supervise morning, afternoon and evening medication. Initial medication book immediately after each individual medication is given to a resident.
• Follow procedure in accordance to change of shift checklist and sign.
• Complete a room check to determine the number of residents in the facility and status of each resident.
• Fill out resident daily sheet, if assigned.
• If taking a call-in (before supervisor arrives), record staff absence and/or lateness in Call-in Book.
• Alert day programs of resident’s absence and lateness if resident has an appointment.
• Check staff revised schedules.
• Check personal mailbox located in the counselors’ office.
• Attend shift team meeting (morning or evening) with shift supervisor.
• Follow daily schedule as posted or assigned.
• Assist residents with meal preparation when needed.
• Report any pertinent information regarding residents and facility to shift supervisor throughout your shift.
• If assigned, put medication up in medication bins and check.
• Document in Communication Book any pertinent information regarding residents.
• Conduct individual and group activities.
• Check with supervisor of shift for additional assignment after conducting groups.
• Supervise residents during free time.
• Review, evaluate and assess residents’ participation in groups.
• Educate and encourage residents to use leisure time appropriately and constructively.
• Conduct cultural diversity groups.
• Follow procedure in accordance to change of shift check list with on-coming shift and sign change of shift checklist where needed.
• Plan special events for weekends or evenings.
• Coordinate special events with shift supervisor and direct supervisor.
• Check revised staff schedule before assigning staff to escort residents on off-site activities.
• Meet with Activities Counselor for supervision.
• Meet with Director for supervision.
• Escort residents to appointments if assigned (check appointment book or calendar).
• Escort residents shopping for personal needs.
• Write Medicaid Progress Notes reflecting restorative services, if applicable.
• Attend weekly staff meeting. Read staff meeting minutes if absent.
• Coordinate Special Olympic activities.
• Post weekly activities/groups and excursions.
• Arrange for funds needed in advance for excursions.
• Submit monthly statistics.
• Submit travel vouchers.
• Review residents’ services plans.
• Submit supplies and materials needed to conduct groups as needed.
• Attend service plan meetings on assigned residents.
• Participate and supervise residents during fire drills.
• Complete monthly activities report in all residents’ charts.
• Submit board notes report.
• Evaluate residents’ ADL skills (assigned by case manager).
• Review with resident’s service plan goals, if assigned.
• Update bulletin boards/decorate and coordinate activities for specific parties/holidays and birthdays.
• Functional assessment completed, if assigned.
• Check with case manager for annual forms to be completed or updated in charts.
• CPR/First Aid training
• Coordination of annual “Family and Friends Day” event.
• Coordinate resident holiday activities and parties.
• Make sure Special Olympics medical forms are completed and returned.
• Make appointment to meet with Director for annual employee evaluation.
• Complete annual employee evaluation for activities counselor.
• Submit list of supplies and materials needed to conduct groups and activities.
• Teach residents socialization skills.
• Incident reports completed on same day of incident and report given to shift supervisor or administrators.
• Submit receipts for petty cash spent.
• Arrange resident meetings with supervisor for special problems, clarification or assessment.
• Shop for miscellaneous program or group needs.
• Inform residents of appointments.
• Attend Agency-wide meetings.
• Attend special on-site and off-site training, seminars, conferences, etc.
• Transport/escort residents to appointments or extra curriculum and recreational activities.
• Availability to residents on an as needed and crisis basis.
• Submit request for time off, at least two weeks in advance.
• Check revised schedules for possible changes in hours/shifts and for holiday coverage.
• Visit and document visits to hospitalized residents on hospitalization form in resident chart.
• Document all travel training.
• Submit new ideas for groups.
• Return correspondence that states, “Sign and return.”
• Familiarization with personnel policy and emergency manuals.
• Submit time sheets bi-weekly.
• Provide supervision for residents during dining hours, if assigned.
• Make sure residents are dressed appropriately before leaving the facility.
• See attached “Chart Documentation Update Guide.”
• On committee(s) for Agency-wide special events.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• Driver’s license required.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

High School diploma plus 1-years’ experience in planning recreational and social events for special needs populations preferred.

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

Educational Admissions Assistant – $20.50 Per Hour, Part- Time

Position Summary

Assist the Admissions Worker in implementing enrollment and orientation activities. Assist students in gaining comfort in the use of community resources. Assist Service Coordinators with structuring appointments for off-site visits. Provide counseling supports as needed.

Essential Functions

• Assist students in identifying meaningful academic goals.
• Assist with student outreach and the planning and confirmation of field appointments.
• Accompany students in visiting community-based programs.
• Assist students with acquiring library cards and in gaining familiarity with off-site educational facilities.
• Assist students with becoming aware of and becoming linked with community-based computer education programs.
• Coordinate statistical reporting activities.
• Provide orientation information and assistance during the enrollment process.
• Assist with the production of periodic reports, clerical assignments and follow-up with requested administrative tasks related to record maintenance.
• Provide support for students enrolled in community-based literacy, adult basic education and GED preparation programs.
• Participate in program planning and the operation of program.
• Meet with students as requested to provide assistance related to educational goals as per program requirements.
• Provide travel training assistance.
• Provide information on available accommodations.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

High school diploma. College experience preferred. Counseling experience in academic settings a plus. Driver’s license a plus.

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

We are currently looking for a Care Coordinator to join our Behavior Health Care Coordination (BHCC) program located in Queens, NY.

The Care Coordinator provides a variety of health home services to ensure that all of the individual’s physical, mental, and health needs are addressed in a comprehensive manner. The Care Coordinator assists and provides clients with the access to services needed to assure that the client’s well being.

Care Coordinator: $20.87 Per Hour

Monday – Friday

Non-Exempt / OT Eligible Position

Health, Dental, Vision, Pension, Paid PTO and Vacation time

Essential Functions

• Provide outreach and engage services to individuals in BHCC.
• Work with individuals in creating recipient-centered and strength-based plans of care.
• Assist individuals in following their plan of care.
• Help individuals in managing their plan of care by assessing appropriate services in the various systems of care.
• Monitor and evaluate individuals’ needs.
• Coordinate and arrange for the provision of services to individuals.
• Facilitate communication across health care providers.
• Access resources which are essential to individuals and their recovery.
• Promote evidence-based wellness and prevention by linking individuals with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other services based on their individualized needs and preferences.
• Participate in all phases of care transition, including discharge planning and follow-up to assure that hospitalized individuals received follow-up care and services and re-engagement of those who have become lost to care.
• Utilize peer support, support groups and self-care programs to increase individuals’ and collaterals’ knowledge about the individuals’ diseases and disabilities.
• Refer individuals to community and social support services.
• Carry out all AOT court-mandated and voluntary agreement responsibilities. Complete all assessments and other required documentation in a timely manner.

Salary corresponds to education and experience:

Master’s degree in a Health and Human Services area and two years’ experience providing direct care services OR a Bachelor’s degree and five years providing direct care services OR exemplary performance as a Care Coordinator I or Peer Care Coordinator. 

** TSINY is an Equal Opportunity Employer

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY, a non-profit mental health services agency is seeking Service Coordinators for their Personalized Recovery Oriented Services (PROS) program.

Salary: $33,000 to $55,000 based on degree and experience, Full-Time

Generous benefits:

Medical, Dental, Vision, Life Insurance, Pension, 403(b), EAP program, Parental Leave, Vacation and PTO time

Position Summary

Provide individual and group services and manages a caseload of PROS participants.

Essential Functions

• Manage an assigned caseload of participants
• Complete all necessary paperwork, statistics and correspondence in accordance with all regulatory and Agency guidelines. Include IRP development, initial and ongoing assessments, contact notes, monthly progress notes, etc.
• Provide individual and group services in accordance with experience and training.
• Monitor records of service.
• Provide participant outreach.
• Maintain ongoing communication with community-based agencies regarding individuals in program.
• Crisis intervention, including emergency on-call.
• Participate in staff training and program development
• Participate in weekly supervisory sessions.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

Service Coordinator I: High School diploma

Service Coordinator II: Bachelor’s degree or Associate’s degree plus one year’s experience or High School diploma plus two years’ experience in a mental health setting

Service Coordinator III: Master’s degree in a related field or Credentialed alcoholism and substance abuse counselor (CASAC)

Service Coordinator IV: Licensure as a Professional Staff

Service Coordinator V: Licensed Clinical Social Worker