Transitional Services for New York Inc.

Service Coordinators

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY, a non-profit mental health services agency is seeking Service Coordinators for their Personalized Recovery Oriented Services (PROS) program.

Salary: $33,000 to $55,000 based on degree and experience, Full-Time

Generous benefits:

Medical, Dental, Vision, Life Insurance, Pension, 403(b), EAP program, Parental Leave, Vacation and PTO time

Position Summary

Provide individual and group services and manages a caseload of PROS participants.

Essential Functions

  • Manage an assigned caseload of participants
  • Complete all necessary paperwork, statistics and correspondence in accordance with all regulatory and Agency guidelines. Include IRP development, initial and ongoing assessments, contact notes, monthly progress notes, etc.
  • Provide individual and group services in accordance with experience and training.
  • Monitor records of service.
  • Provide participant outreach.
  • Maintain ongoing communication with community-based agencies regarding individuals in program.
  • Crisis intervention, including emergency on-call.
  • Participate in staff training and program development
  • Participate in weekly supervisory sessions.
  • Be able to sit or stand as needed, with or without reasonable accommodation.
  • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
  • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
  • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
  • Perform other related duties as required.

Experience/Education/Skills/Abilities

Service Coordinator I: High School diploma

Service Coordinator II: Bachelor’s degree or Associate’s degree plus one year’s experience or High School diploma plus two years’ experience in a mental health setting

Service Coordinator III: Master’s degree in a related field or Credentialed alcoholism and substance abuse counselor (CASAC)

Service Coordinator IV: Licensure as a Professional Staff

Service Coordinator V: Licensed Clinical Social Worker

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is seeking Health Home Plus Care Coordinator for one of its Outpatient Programs in Queens, NY.

HH+ Care Coordinator: $45,000 annually, $24.72 Per Hour, Full-Time

Position Summary

The Adult Home Care Coordinator functions as a member of an interdisciplinary team to provide intensive care management services to individuals identified as Adult Home (AH) class members under the Stipulation and Order of Settlement, United States vs. State of New York… and who are interested in transitioning into the community.

Essential Functions

  • Evaluate the class member’s interest in transitioning from the adult home into the community.
  • Educate the class member on the benefits of transitioning into the community.
  • Refer the class member to the Housing Contractor for in-reach as soon as they express an interest in transitioning.
  • If the class member does not want to transition, enroll the class member in a Health Home, have them sign the Health Home Consent Form, and refer to another worker.
  • If the class member wants to transition, enroll the class member in a Health Home and have them sign the Health Home Consent Form.
  • Complete the Discharge Planning Tool (DTP) for class members scheduled to transition into the community and forward the completed DTP to the Community Transition Coordinator (CDC) at least two business days prior to the pre-transition call of the class member.
  • Participate in all pre and post transition calls
  • Provide at least four (4) face-to-face contacts with the class member monthly.
  • Conduct at least monthly phone and/or face-to-face contact with class members Housing Contractor Participate in weekly telephonic calls with NYSDOH to share information about the class member.  Review the class member’s need for securing identification and benefits and assist the class member or directly undertake any necessary applications/renewal processes.
  • Assist in the movement process from the adult home into the community.
  • Following transition out of the adult home, work with the class member and the multi-disciplinary team to provide support consistent with the care plan and to foster ongoing skill-building and independence.
  • Re-assess the class member’s needs five months after transition to determine if the class member still requires Adult Home Plus case management services. Graduate the class member from these services if they are no longer needed. Maintain the class member if these services are still needed.
  • Continue with weekly contacts until the class member graduates from Adult Home Plus services.
  • Document all Health Home Core Services and other services provided.
  • Be able to sit or stand as needed, with or without reasonable accommodation.
  • Be able to travel independently by public transportation.
  • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
  • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
  • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
  • Perform other related duties as required.

Experience/Education/Skills/Abilities

a. Education

A bachelor’s degree in one of the following fields (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services fields), or ii. A NYS teacher’s certification for which a bachelor’s degree is required; or iii. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or iv. A Bachelor’s level education or higher in any field and five years of experience working directly with person with behavioral health diagnosis; or v. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC)

b. Experience:

  1. Two years of experience in:  Providing direct services to persons with Serious Mental Illness, developmental disabilities or substance use disorders; or

 Linking individuals with Serious Mental Illness, developmental disabilities or substance use disorders to a board range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and/or financial services).

  1. A master’s degree is one of the qualifying fields may be substituted for one year of experience.

These minimum qualifications may not be waived as they have been put in place by NYS Department of Health and endorsed by the different Health Homes contracted with TSINY.

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

We are currently looking for a Care Coordinator to join our Behavior Health Care Coordination (BHCC) program located in Queens, NY.

The Care Coordinator provides a variety of health home services to ensure that all of the individual’s physical, mental, and health needs are addressed in a comprehensive manner. The Care Coordinator assists and provides clients with the access to services needed to assure that the client’s well being.

Care Coordinator: $20.87 Per Hour

Monday – Friday

Non-Exempt / OT Eligible Position

Health, Dental, Vision, Pension, Paid PTO and Vacation time

Essential Functions

  • Provide outreach and engage services to individuals in BHCC.
  • Work with individuals in creating recipient-centered and strength-based plans of care.
  • Assist individuals in following their plan of care.
  • Help individuals in managing their plan of care by assessing appropriate services in the various systems of care.
  • Monitor and evaluate individuals’ needs.
  • Coordinate and arrange for the provision of services to individuals.
  • Facilitate communication across health care providers.
  • Access resources which are essential to individuals and their recovery.
  • Promote evidence-based wellness and prevention by linking individuals with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other services based on their individualized needs and preferences.
  • Participate in all phases of care transition, including discharge planning and follow-up to assure that hospitalized individuals received follow-up care and services and re-engagement of those who have become lost to care.
  • Utilize peer support, support groups and self-care programs to increase individuals’ and collaterals’ knowledge about the individuals’ diseases and disabilities.
  • Refer individuals to community and social support services.
  • Carry out all AOT court-mandated and voluntary agreement responsibilities. Complete all assessments and other required documentation in a timely manner.

Salary corresponds to education and experience:

Master’s degree in a Health and Human Services area and two years’ experience providing direct care services OR a Bachelor’s degree and five years providing direct care services OR exemplary performance as a Care Coordinator I or Peer Care Coordinator. 

** TSINY is an Equal Opportunity Employer

Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City.  We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.  Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is looking for Employment Specialist for one of our Mental Health Outpatient programs located in Queens, NY.

Salary: $16.48 – $30.21/hr., Full-Time

Valid Driver License Preferred

Position Summary

The Employment Service Coordinator provides employment-related services to participants in the PROS program to help them identify, clarify and achieve their work goals in the community.

Essential Functions

• Manage an assigned caseload of participants.

• Complete all necessary paperwork, statistics and correspondence as required by agency and regulatory guidelines.

• Conduct assessments of individuals who express an interest in employment goals.

• Assist individuals in developing employment goals.

• Develop and implement intervention techniques for successful employment outcomes.

• Provide individual and group services based on service and skill level.

• Participate in staff trainings and development.

• Monitor and maintain participant chart and electronic health record.

• Maintain monthly communication with community-based agencies and consumer’s identified network and providers.

• Address ADL skills specific to employment.

• Assist individuals in locating jobs or placements.

• Provide support and assistance in the job application process.

• Provide job placement and systematic job development.

• Provide job coaching and negotiation with prospective employers and placements.

• Refer individuals to the Financial Specialist for Benefit Counseling.

• Complete NYESS clearance and data entry.

• Assist individuals to establish positive workplace relationships, including interactions with supervisors and co-workers.

• Demonstrate and conduct work off-site and in the community with participants and employers at least 50% of the time.

• Assist individuals to identify reasonable accommodations necessary to manage symptoms that may emerge at work or at volunteer placement.

• Be able to sit or stand as needed, with or without reasonable accommodation.

• Be able to travel independently by public transportation.

• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.

• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.

• Driver’s license preferred.

• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.

• Perform other related duties as required.

Experience/Education/Skills/Abilities

Employment Service Coordinator I: High School Diploma

Employment Service Coordinator II: Bachelor’s degree or Associate’s degree with one (1) years’ experience in a mental health setting or High School Diploma with two (2) years’ experience in a mental health setting.

Employment Service Coordinator III: Master’s Degree in related field or CASAC

Employment Service Coordinator IV: Licensure as a professional staff

Employment Service Coordinator V: Licensed Clinical Social Worker

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