Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is looking for Program Director for one of our mental health Outpatient programs located in Queens, NY.

Assistant Program Director, BHCC-MOP – $65,000 annually

Medical, Dental and Vision and Retirement Benefit Plans

Applicants must have Clean Driving Record 

Position Summary

Carry out the day-to-day operation of the Behavioral Health Care Coordination program and Mobile Outreach Program and ensuring that consumers’ needs are met on a consistent basis and all DOHMH policies and procedures are maintained. Implement Agency’s policies and philosophies as they relate to the delivery of services.

Essential Functions

• Supervise BHCC and MOP staff.
• Conduct internal auditing of records to ensure their quality and up-to-date status.
• Conduct monthly program certifications.
• Review chart documentation for quality and content.
• Engage in community outreach.
• Schedule and visit outreach liaisons for the purpose of doing outreach presentations to generate more referrals for the program.
• Hold weekly staff meetings where cases are discussed and interventions are reviewed.
• Receive, review and assign appropriate new referrals.
• Schedule staff deployment and field work.
• Provide in-house training on a monthly basis.
• Ensure all required visits are made.
• Complete monthly statistical reports, e.g., LS3.2 forms.
• Maintain program statistics and produce requisite reports.
• Complete monthly program and annual reports.
• Provide case management and counseling services to consumers.
• Hire and fire staff upon the approval of the CEO.
• Complete introductory and annual evaluations.
• Monitor and coordinate petty cash spending.
• Attend monthly administrative and staff meetings.

The ideal candidate will:

• be detailed oriented.
• be able to work independently and take initiative
• have the ability to multi-task and meet deadlines
• possess effective oral and written communication skills
• have the ability to interact effectively with all levels of employee, as well as external contacts
• be able to handle confidential and sensitive information
• require manual dexterity for the use of a computer, telephone, fax, or copy machine
• be able to prepare clear, concise reports
• possess knowledge of needs of client populations and treatment sources
• be able to plan, assign, and direct the work of others
• be able to communicate effectively orally and in writing
• support the mission, values and vision of the organization
• promote positive public relations with residents, family members, and guests
• complete requirements for in-service training, acceptable attendance, uniform and dress codes, including personal hygiene.
• be able to solve complex problems and deal with a variety of issues
• possess the ability to effectively present information and respond to questions from managers, employees, residents, families, professional and the general public.
• possess ability to communicate sensitive information to principals and client
• be able to lift items up to 25 pounds
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• Driver’s license preferred.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

Master’s degree in mental health-related field plus three years’ clinical/rehabilitation/care coordination experience or Bachelor’s degree plus five years’ clinical/ rehabilitation/care coordination experience.